Frequently Asked Questions
FAQ’s
How do I book a ride with AU Rides?
You can easily book a ride through our website by entering your pick-up and drop-off locations and selecting the type of vehicle you need.
Do you offer Frankfurt airport pick-up and drop-off services?
Yes, we provide reliable airport transfers to and from Frankfurt Airport.
How do I pay for my ride?
You can pay securely online using debit cards or via other available payment options.
Are your services available 24/7?
Yes, AU Rides operates around the clock, so you can book a ride anytime, day or night.
How do I contact my driver?
Once your booking is confirmed, you will receive your driver’s contact details for direct communication.
Can I book a ride in advance?
Yes, you can schedule your ride in advance to ensure timely service.
What types of vehicles are available?
We offer a range of vehicles, from standard sedans to more spacious options, to meet your travel needs.
Is there a waiting charge if my flight is delayed?
We offer a free waiting time to accommodate delays.
Can I make multiple stops during my ride?
Yes, you can add multiple drop-off locations when booking your ride.
How do I know the fare for my ride?
The fare is calculated based on your pick-up and drop-off locations and displayed before you confirm your booking.